Terms of Use

By accessing or using our website, you agree to be bound by the following Terms of Use. Please read them carefully before making a purchase.

1. Scope of Terms

These Terms & Conditions apply to all users of the Vip Bag Shub website and govern the relationship between:

Vip Bag Shub (“we”, “us”, “our”) — a seller based in Indonesia

You (“customer”, “user”)

By using our website or placing an order, you confirm that:

  • You are at least 18 years old or have legal consent
  • You agree to comply with these terms and applicable Indonesian laws

2. Products & Services

We offer stylish, high-quality handbags and tote bags for everyday use through our online store.

Product descriptions, images, and specifications are provided for reference only. We strive for accuracy, but slight variations may occur due to lighting, display, or production differences. All products are subject to availability, and we reserve the right to discontinue items at any time.

3. Pricing & Payment

All prices are listed in USD and include applicable taxes (in accordance with Indonesian tax regulations) unless otherwise stated. We offer free standard shipping on all orders. Final shipping details will be displayed at checkout based on your location.

We accept payment methods including:

  • PayPal
  • Credit/Debit Cards

Payment is charged at the time of order confirmation. You agree to provide accurate billing and payment information.

4. Order Process

Orders are placed through our website by completing the checkout process. A contract is formed when you receive an order confirmation email.

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Cancel orders due to suspected fraud, errors, or stock issues

If your order is canceled, you will receive a full refund.

5. Complaints & Warranty

If you experience any issues with your order:

  1. Contact our support team with your order number and details
  2. For defective or non-conforming products, you may be eligible for replacement, repair (if applicable), or refund

Claims must be submitted within a reasonable time after delivery, in compliance with Indonesian consumer protection regulations.

6. User Obligations

By using our website, you agree to:

  • Provide accurate and complete information
  • Use the website for lawful purposes only (in accordance with Indonesian laws)
  • Not engage in fraudulent, abusive, or harmful activities
  • Not attempt to interfere with the website’s security or operations

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, and designs, is the property of Vip Bag Shub and protected by intellectual property laws (Indonesian and international).

You may not copy, reproduce, distribute, or use any content without our prior written consent.

8. Liability & Force Majeure

To the maximum extent permitted by Indonesian law, Vip Bag Shub shall not be liable for indirect or consequential damages (including loss of profits, data, or business opportunities).

We are not responsible for delays or failures caused by events beyond our control, including:

  • Natural disasters
  • Transportation disruptions
  • Government actions (including Indonesian customs regulations)
  • Customs delays

9. Dispute Resolution & Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Indonesia.

Any disputes arising from the use of our website or purchases shall be subject to the jurisdiction of courts in Indonesia. Where applicable, we encourage resolving disputes through amicable negotiation or alternative dispute resolution (ADR) before legal action.

10. Data Protection

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in compliance with Indonesian data protection regulations.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page. Continued use of the website constitutes acceptance of the updated Terms.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team.